Snow flower Serie Silver Needle White Tea

$10.00

Reliable shipping

Flexible returns

White Hair Silver Needle is known for its delicate and refined character. The tea is composed of slender, straight buds densely covered with fine, silvery-white hairs, symbolizing purity and elegance. When brewed, the tea liquor glows with a pale apricot hue, crystal clear and smooth. Its flavor is subtle yet complex, with a fresh, floral fragrance and a lingering sweet aftertaste.

Shipping Policy

1. Processing & Delivery Time

Orders ship from Toronto, Canada. International orders (including the U.S.) may be subject to customs duties or import taxes—buyers are responsible.
Processing time: 3–5 business days on average. This may be longer during peak seasons or subscription box launches.
Delivery time shown at checkout reflects carrier estimates only and does not include processing time.

2. Address Accuracy

We are not responsible for issues caused by incorrect or incomplete addresses.
To request an address change, email us before your order ships with your order number and updated address. Changes are not guaranteed.
Please report any shipping issues within the allowed timeframe. Late claims may not be accepted.

If you have any further questions, feel free to contact us at info@wuyistartea.com.

Return Policy

We take pride in the quality of our products. Please read our return terms carefully:

1. No Returns on Non-Defective Items

We only accept returns for items with manufacturer defects.
No returns on tea products under any condition due to food safety regulations.
Shipping damages are handled separately—please refer to our Shipping Policy.

2. Manufacturer Defects

Minor defects (e.g. glaze imperfections, packaging misprints): We may offer store credit or a gift card as compensation.
Major defects (e.g. cracks, broken items, unsealed tea packaging): We provide free replacements. Return shipping may be required (we will cover the cost).
To request a return, please email clear photos of the defect to info@wuyistartea.com.

3. Refund Terms

Full refunds include product price, shipping, and tax, but exclude third-party fees (e.g. customs duties).
Items damaged due to misuse or improper storage are not eligible for return.
Return requests must be made within 30 days of delivery.

4. Returned Packages

If a package is returned due to an address issue and items are in good condition, you may either:
For any questions, please contact info@wuyistartea.com.